Last updated: 30/07/2026

1. Introduction

Ballantine Technology is committed to protecting your privacy and handling your personal information responsibly, transparently and securely.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Ballantine Technology is an independent UK IT consultancy specialising in:

• Microsoft 365

• SharePoint

• Microsoft Azure

• Windows Server

• Active Directory

• Microsoft Intune

• PowerShell Automation

• Cyber Security

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Email: info@ballantinetechnology.co.uk

3. Information We Collect

Depending on how you interact with us, we may collect:

• Your name

• Company or organisation name

• Email address

• Telephone number

• Billing information (where applicable)

• Information submitted through our contact form

• Details relating to enquiries about our services

• Communications between you and Ballantine Technology

• Website usage information collected through cookies or analytics (where applicable)

We do not intentionally collect special category (sensitive) personal data unless it is necessary to provide our services or required by law.

4. How We Use Your Information

We may use your personal information to:

• Respond to enquiries

• Provide quotations and proposals

• Deliver IT consultancy services

• Communicate with clients

• Issue invoices and process payments

• Maintain business records

• Improve our website and services

• Comply with legal and regulatory obligations

• Protect our business against fraud or misuse

We will only process your personal information where we have a lawful basis for doing so.

5. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate business interests

6. How We Store Your Information

Your personal information is stored securely using Microsoft 365 and other trusted business systems.

We implement appropriate technical and organisational security measures to protect your information against unauthorised access, alteration, disclosure, loss or destruction.

Access to personal information is restricted to authorised persons only.

7. Sharing Your Information

Ballantine Technology does not sell or rent your personal information.

We may share information only where necessary with trusted third-party providers that support our business operations, including:

• Microsoft 365

• Microsoft Azure

• Stripe (for secure card payments)

• PayPal (where used)

We may also disclose information where required by law or to protect our legal rights.

8. Payment Information

Where payment is made by Debit or Credit Card, transactions are securely processed by Stripe.

Where payment is made using PayPal, your payment information is processed in accordance with PayPal's Privacy Policy.

If you choose to pay using Bitcoin (BTC) or Ethereum (ETH), blockchain transactions are publicly recorded on their respective networks. Ballantine Technology does not control or process blockchain data beyond receiving payment.

Ballantine Technology does not store your full payment card details.

9. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services

• Meet contractual obligations

• Comply with legal, financial and regulatory requirements

• Resolve disputes

• Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised where appropriate.

10. Your Rights

Under the UK GDPR, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information where appropriate

• Request restriction of processing

• Object to processing

• Request data portability

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

If you are unhappy with how your personal information has been handled, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

11. Cookies

Our website may use cookies and similar technologies to improve functionality, security and user experience.

Where required, you will be given the opportunity to manage your cookie preferences.

You can also control cookies through your web browser settings.

12. Third-Party Services

Our website may integrate with trusted third-party services, including:

• Microsoft 365

• Microsoft Azure

• Stripe

• PayPal

• WhatsApp

• Facebook

• LinkedIn

These services may process personal information in accordance with their own privacy policies.

Ballantine Technology is not responsible for the privacy practices of third-party websites or services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and will become effective immediately upon publication.

We encourage you to review this Privacy Policy periodically.

14. Contact

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Ballantine Technology

📧 info@ballantinetechnology.co.uk

🌐 https://ballantinetechnology.co.uk