MICROSOFT IT SERVICES

Microsoft IT support that keeps your business secure and running.

Practical Microsoft 365, Windows, Intune, Entra ID, Azure and infrastructure support for UK small businesses — with clear documentation, controlled changes and no unnecessary complexity.

Microsoft-focused • Security-first • UK-based • Documented work

SERVICES

Practical support across your Microsoft environment.

Practical support across your Microsoft environment.

From individual Windows devices to Microsoft 365 and business infrastructure, support is tailored around the environment, problem and outcome required.

From individual Windows devices to Microsoft 365 and business infrastructure, support is tailored around the environment, problem and outcome required.

Microsoft 365 Support

Keep Microsoft 365 secure, organised and working properly — from tenant administration and licensing to user access, configuration and day-to-day support.

Microsoft 365 Support

Keep Microsoft 365 secure, organised and working properly — from tenant administration and licensing to user access, configuration and day-to-day support.

Windows Device Support

Business-ready Windows devices configured, maintained and troubleshot with security, reliability and productivity in mind.

Windows Device Support

Business-ready Windows devices configured, maintained and troubleshot with security, reliability and productivity in mind.

Windows Server Administration

Practical administration, configuration, updates, backup readiness and operational support for Windows Server environments.

Windows Server Administration

Practical administration, configuration, updates, backup readiness and operational support for Windows Server environments.

Active Directory

User, computer, group and policy administration designed to keep access controlled and the directory environment healthy.

Active Directory

User, computer, group and policy administration designed to keep access controlled and the directory environment healthy.

Microsoft Intune

Manage company devices centrally with enrolment, configuration profiles, compliance policies and security controls.

Microsoft Intune

Manage company devices centrally with enrolment, configuration profiles, compliance policies and security controls.

Endpoint Management

Consistent configuration and management across business laptops, desktops and other supported endpoints.

Endpoint Management

Consistent configuration and management across business laptops, desktops and other supported endpoints.

Remote IT Support

Responsive remote assistance for Microsoft environments, users and devices when technical problems need resolving.

Remote IT Support

Responsive remote assistance for Microsoft environments, users and devices when technical problems need resolving.

PowerShell Automation

Automate repetitive Microsoft administration, reporting and operational tasks to reduce manual work and improve consistency.

PowerShell Automation

Automate repetitive Microsoft administration, reporting and operational tasks to reduce manual work and improve consistency.

Need something different? Contact Ballantine Technology for a tailored quotation.

HOW WE CAN HELP

You don’t need to know which service you need.

You don’t need to know which service you need.

Technology problems rarely arrive with a convenient label. Tell us what’s happening and we’ll help identify the most appropriate next step.

Technology problems rarely arrive with a convenient label. Tell us what’s happening and we’ll help identify the most appropriate next step.

Microsoft 365 needs sorting

Configuration, administration, licensing, access or security issues.

Microsoft 365 needs sorting

Configuration, administration, licensing, access or security issues.

New business devices need setting up

Windows configuration, updates, security and business-ready setup.

New business devices need setting up

Windows configuration, updates, security and business-ready setup.

Devices need central management

Intune, enrolment, compliance policies and configuration.

Devices need central management

Intune, enrolment, compliance policies and configuration.

Users or permissions aren’t working

Microsoft 365, Entra ID and Active Directory access issues.

Users or permissions aren’t working

Microsoft 365, Entra ID and Active Directory access issues.

Windows infrastructure needs attention

Windows Server, Active Directory and supporting Microsoft infrastructure.

Windows infrastructure needs attention

Windows Server, Active Directory and supporting Microsoft infrastructure.

Your team needs remote support

Practical troubleshooting for supported Microsoft environments and devices.

Your team needs remote support

Practical troubleshooting for supported Microsoft environments and devices.

Administration is taking too much time

PowerShell automation and scripting for repetitive Microsoft tasks.

Administration is taking too much time

PowerShell automation and scripting for repetitive Microsoft tasks.

You’re not sure what the problem is

Start with the symptoms. Technical diagnosis can come afterwards.

You’re not sure what the problem is

Start with the symptoms. Technical diagnosis can come afterwards.

HOW WE WORK

Structured support without unnecessary noise.

Structured support without unnecessary noise

Every engagement starts with understanding the environment, problem and required outcome. From there, work is controlled, documented and verified.

01

Assess the current Microsoft environment and identify the most valuable improvements.

02

Implement cleanly, with documentation and careful change control for business continuity.

03

Support, refine and automate so your Microsoft systems stay dependable as the business grows.

DOCUMENTED DELIVERY

Technical work shouldn’t be a black box.

Where appropriate, Ballantine Technology uses QA documentation and Proof-of-Work evidence to record what was checked, completed and verified. This creates a clearer record of the work instead of relying solely on a claim that the job is finished.

DEMO-001 — Windows 11 VM Rebuild & QA Demonstration

SAMPLE / DEMONSTRATION — NOT A CUSTOMER JOB

See an example of the checks, validation and completion evidence used during a demonstration Windows rebuild.

INDEPENDENT BY DESIGN

Independent support. Personal accountability.

Ballantine Technology is an independent UK technology business focused on practical Microsoft IT services. The approach is deliberately straightforward: understand the problem, do the work properly, communicate clearly and document the result.

Not sure where to start? That’s fine.

You don’t need to diagnose the problem before getting in touch. Describe what’s happening and we’ll help identify the most appropriate next step.

Need help with your Microsoft environment?

Need help with your Microsoft environment?

Tell us what’s happening, what you’re trying to achieve or where you need support. We’ll discuss the requirement and the most practical way forward.