DEVICE SERVICES

PC Repair, Secure Data Erasure & Rebuild Services

PC Repair, Secure Data Erasure & Rebuild Services

Professional device services for individuals and businesses. Clear pricing, documented work and verified results.

Professional device services for individuals and businesses. Clear pricing, documented work and verified results.

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BUILT. TESTED. PROVEN.

Personal Computer Services

Personal Computer Services

Straightforward device services for personal customers, with findings and a quote before additional chargeable work begins.

Straightforward device services for personal customers, with findings and a quote before additional chargeable work begins.

Initial Diagnostic — FREE

Initial hardware/software assessment, likely fault identification and a no-obligation quote.

Initial Diagnostic — FREE

Initial hardware/software assessment, likely fault identification and a no-obligation quote.

Windows 11 / Linux Reinstall — £39

Fresh operating system installation, drivers, updates and basic testing. Windows licensing is not included.

Windows 11 / Linux Reinstall — £39

Fresh operating system installation, drivers, updates and basic testing. Windows licensing is not included.

Secure Data Sanitisation — £29

Storage-appropriate sanitisation followed by verification. Customer authorisation is required.

Secure Data Sanitisation — £29

Storage-appropriate sanitisation followed by verification. Customer authorisation is required.

Secure Rebuild — £59

Data sanitisation followed by Windows 11 or Linux installation, drivers, updates and final testing.

Secure Rebuild — £59

Data sanitisation followed by Windows 11 or Linux installation, drivers, updates and final testing.

Repair & Troubleshooting — £40/hour

General hardware/software troubleshooting and repair. Replacement parts are additional.

Repair & Troubleshooting — £40/hour

General hardware/software troubleshooting and repair. Replacement parts are additional.

Standard UK Return Delivery — FREE

Customer pays to send the device to Ballantine Technology. Standard tracked UK return delivery is included, subject to service terms.

Standard UK Return Delivery — FREE

Customer pays to send the device to Ballantine Technology. Standard tracked UK return delivery is included, subject to service terms.

Repair Before Replace.

Repair Before Replace.

Where practical, Ballantine Technology will give customers the opportunity to repair or upgrade existing hardware rather than automatically recommending replacement. Customers can send compatible replacement parts with their device or ask Ballantine Technology to source parts. No parts are purchased without customer approval.

Where practical, Ballantine Technology will give customers the opportunity to repair or upgrade existing hardware rather than automatically recommending replacement. Customers can send compatible replacement parts with their device or ask Ballantine Technology to source parts. No parts are purchased without customer approval.

How it works

BOOK → SEND → DIAGNOSE → APPROVE → REPAIR / REBUILD → VERIFY → RETURN

Customers receive findings and a quote before additional chargeable work begins. No work without approval. No surprise charges.

Secure Data Sanitisation

Storage-appropriate data sanitisation for computers being rebuilt, reused or redeployed. Erasure is performed only following explicit customer authorisation. Results can be verified and documented; no method is claimed to be universally 100% unrecoverable.

Secure Data Sanitisation

Storage-appropriate data sanitisation for computers being rebuilt, reused or redeployed. Erasure is performed only following explicit customer authorisation. Results can be verified and documented; no method is claimed to be universally 100% unrecoverable.

Malware & Security

Malware or suspicious activity discovered during an agreed diagnostic or service can be documented and reported. Additional security remediation outside agreed work requires customer approval.

Malware & Security

Malware or suspicious activity discovered during an agreed diagnostic or service can be documented and reported. Additional security remediation outside agreed work requires customer approval.

We don’t just say it’s done. We show you.

Completed services can include device identification, sanitisation verification, operating system verification, driver/hardware verification, update status, final QA, proof-of-work evidence and a customer completion report.

CONFIGURED → TESTED → VERIFIED → DOCUMENTED

See the technical work behind Ballantine Technology — including Windows Server, Active Directory, DNS, Group Policy, PowerShell and infrastructure validation.

View Technical Projects

Want to See How We Verify Our Work?

See an example of Ballantine Technology’s documented QA and proof-of-work process, including Windows deployment, system verification, driver checks, update status and final QA.

View Proof of Work →

Includes DEMO-001 — our Windows 11 VM rebuild & QA demonstration and downloadable sample QA report.

Business Device Services

Business Device Services

Business Device Assessment — Included with approved work
Secure Data Sanitisation — £39/device
Windows 11 Deployment — £49/device
Linux Deployment — £45/device
Secure Rebuild & Recommissioning — £75/device
General Configuration / Troubleshooting — £45/hour
Hardware Replacement / Upgrade — Quoted

Secure Rebuild & Recommissioning volume pricing: 1–4 devices — £75 each; 5–9 devices — £69 each; 10–24 devices — £62 each; 25+ devices — Custom quote.

Business services can include device identification, sanitisation records, OS/driver/update verification, final QA and documented completion reports.

Business Device Assessment — Included with approved work
Secure Data Sanitisation — £39/device
Windows 11 Deployment — £49/device
Linux Deployment — £45/device
Secure Rebuild & Recommissioning — £75/device
General Configuration / Troubleshooting — £45/hour
Hardware Replacement / Upgrade — Quoted

Secure Rebuild & Recommissioning volume pricing: 1–4 devices — £75 each; 5–9 devices — £69 each; 10–24 devices — £62 each; 25+ devices — Custom quote.

Business services can include device identification, sanitisation records, OS/driver/update verification, final QA and documented completion reports.

Request a Business Quote

Your device. Your data.

Your device. Your data.

Ballantine Technology follows a minimum-access approach when working with customer devices. Possession of your device does not mean permission to browse your personal files. Ballantine Technology aims to access only information reasonably necessary to diagnose, repair, test, sanitise or verify the agreed work.

Ballantine Technology follows a minimum-access approach when working with customer devices. Possession of your device does not mean permission to browse your personal files. Ballantine Technology aims to access only information reasonably necessary to diagnose, repair, test, sanitise or verify the agreed work.

Frequently Asked Questions

Frequently Asked Questions

Are diagnostics free?
Do I have to proceed after receiving a quote?
Can I provide my own replacement parts?
Can you install Windows 11?
Can you install Linux?
Do Windows installation prices include a Windows licence?
Can you securely erase my storage?
Will I receive proof of completed work?
Who pays postage?
Do you work with business devices?

Are diagnostics free?
Do I have to proceed after receiving a quote?
Can I provide my own replacement parts?
Can you install Windows 11?
Can you install Linux?
Do Windows installation prices include a Windows licence?
Can you securely erase my storage?
Will I receive proof of completed work?
Who pays postage?
Do you work with business devices?

Ready to get your device sorted?

Book a Device Service

Contact Ballantine Technology